Last Updated: November 2025
Welcome to Catering Crafter !
Your privacy is very important to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you interact with our website, social media pages, or catering services.
By using our website (www.cateringcrafter.com) or availing our services, you agree to the terms outlined in this policy. We encourage you to read this document carefully to understand how your data is handled.
Information We Collect
We collect information from you in different ways to provide better service and improve your overall experience. The data we collect falls into three main categories:
A. Personal Information
When you contact us or use our services, we may collect:
- Your full name, phone number, and email address.
- Event details such as date, venue, and number of guests.
- Billing or payment details (if applicable).
- Any other information you voluntarily share when filling out a form or communicating with us.
B. Non-Personal & Technical Information
We may also collect non-identifiable information automatically when you visit our website:
- Browser type, device type, and operating system.
- IP address, location (city/country level), and date/time of visit.
- Pages you visit and how long you stay on them.
- Referring websites or links that brought you to our page.
C. Cookies and Tracking Technologies
We use cookies to personalize your browsing experience. Cookies are small files that your browser stores on your device to remember certain preferences.
You can disable cookies anytime through your browser settings, but some parts of our website may not function properly as a result.
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Providing Services: To process your catering orders, event requests, and communicate about your bookings.
- Customer Support: To respond to your inquiries, provide assistance, and handle feedback or complaints.
- Service Improvement: To analyze usage patterns, improve our website design, and enhance our food and service offerings.
- Marketing & Promotions: To send offers, event updates, newsletters, or service announcements (only if you have opted in).
- Legal Compliance: To comply with applicable laws, regulations, and government requests.
We do not use your personal information for any illegal or unethical purpose.
Data Protection and Security
At Catering Crafter, we prioritize your data safety.
We use industry-standard measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure servers and encrypted connections (SSL).
- Restricted access to sensitive information.
- Regular security audits and updates.
While we take all reasonable precautions, please understand that no method of online transmission or storage is completely secure. You share your data with us at your own discretion.
Sharing and Disclosure of Information
We respect your privacy and do not sell, rent, or trade your personal data to any third party for marketing purposes.
However, we may share limited information under the following circumstances:
- Service Providers: We may share information with vendors or partners who help us operate our business (for example, event venues, delivery staff, or payment processors).
- Legal Requirements: We may disclose data if required by law, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity while maintaining confidentiality standards.
All third-party partners are required to maintain strict confidentiality and data protection standards consistent with this policy.
Data Retention
We retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
After that period, your data is securely deleted or anonymized.
You can request deletion of your information anytime by contacting us at info@cateringcrafter.com.
Your Rights
As a user, you have full control over your personal information. You have the right to:
- Access a copy of your personal data held by us.
- Request correction or updating of inaccurate information.
- Request deletion of your personal data (“Right to be forgotten”).
- Withdraw consent to receive marketing communications.
- Lodge a complaint with the data protection authority if you believe your rights are being violated.
To exercise these rights, please email us at info@cateringcrafter.com with a clear description of your request.
Use of Cookies
Cookies help us analyze website traffic, remember your preferences, and improve our services.
For example:
- Remembering your preferred language.
- Understanding which pages users visit most often.
- Enhancing website speed and performance.
You can manage or delete cookies anytime from your browser settings.
By continuing to use our website, you consent to our use of cookies as described here.
Third-Party Links
Our website may contain links to external websites or social media pages (such as Facebook, Instagram, or Google Maps).
Please note that we are not responsible for the privacy practices or content of those external websites.
We recommend reviewing their privacy policies before sharing any personal information with them.
Children’s Privacy
Our services are intended for individuals aged 18 and above.
We do not knowingly collect personal information from minors.
If we discover that a child has provided us with personal data, we will delete it immediately.
If you believe a minor has shared data with us, please contact us at info@cateringcrafter.com.
Updates to This Privacy Policy
We may occasionally update or modify this Privacy Policy to reflect changes in our practices, technology, or legal requirements.
Whenever we update it, we will revise the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we protect your data.
Continued use of our website after any updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or how we handle your data, please contact us at:
📧 info@cateringcrafter.com
📞 +91-623-944-9710
📍 Catering Crafter, 324, 3rd floor , TTT , Zirakpur 140603